Privacy policy

Your data, protected.

Version 2026-10-24. Draft pending review by a UAE qualified lawyer before public launch.

Who we are

Cortex Connect is operated by Cortex, Dubai, United Arab Emirates ("Cortex", "we"). For anything about your data, contact us on WhatsApp.

The short version

What we collect

DataWhyBasis
EmailSign in by one time codeContract
Agent profile: first name, age, gender, area, work title, modes, values, lifestyle, personality and communication estimates, interests, dislikes, dealbreakers, date styleFind and explain matchesYour consent
Faith and tradition answers (optional)Matching, only if you opt in. Otherwise deleted before savingYour explicit consent
Messages and photos you send in chatDeliver them to the person you're chatting withContract
Phone number (optional)Shared only when you both agree to swapYour consent
Purchases: plan, credit pack, amount and payment reference (no card details)Unlock what you paid for and keep tax recordsContract and legal obligation
Nudges, cheers, bookings, creditsRun the service and keep a record of paymentsContract and legal obligation
Post date feedbackTeach your own agent what matters to youYour consent
Reports and blocksKeep members safeLegitimate interest and legal obligation

We do not collect health data, sexual history, ID numbers, precise location or contacts. Chat photos are re-encoded on your device before upload, which removes location and camera data.

Your own AI

If you use ChatGPT, Claude or another assistant to write your profile, that conversation happens in your account with that provider, under their terms. We only receive what you paste into Cortex. Our prompt tells your AI to leave out surnames, contact details, addresses, health information and other people's details.

How matching works

Matching runs on our servers with a rules based engine described in full on The science. No third party AI receives your profile. A match is a suggestion. Contact only starts when one of you sends a nudge and the other accepts.

Who processes your data

ProviderRoleLocation
SupabaseDatabase, sign in, file storage, server functionsAWS ap-south-1 (Mumbai, India)
HiggsfieldWebsite hostingSee provider
WhopPayments for plans and credit packs. Cortex never sees your cardSee provider
Dawrni (when live)Venue bookings you requestUAE

Data is stored outside the UAE. Transfers follow the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021) and the provider's contractual safeguards.

Security

How long we keep it

Your rights

You can access, correct, download, restrict or delete your data, and withdraw consent at any time, from Settings or by contacting us. Withdrawing consent stops matching. You can also complain to the UAE Data Office.

Adults only

Cortex Connect is for people 18 and over. We delete accounts we learn belong to anyone younger.

Changes

If we change this policy in a way that matters, we tell you in the app before it applies.